3 Ways AI Can Supercharge Your Flooring Team

Running a flooring business today means juggling quotes, client follow-ups, inventory, payments, and scheduling—often all at once. Most flooring teams aren’t short on hustle. What they’re short on is time.

That’s where AI comes in.

But not the futuristic, sci-fi kind. We’re talking about simple, built-in AI tools that help your existing team do more with less stress—without needing to hire more staff or learn complex tech.

If you're still relying on spreadsheets, whiteboards, or legacy software, here are 3 practical ways AI can give your business a serious boost.

1. Let Your Team Focus on the Work That Matters

Your team didn’t get into flooring to answer, “Can I get a copy of my invoice?” twenty times a day. But that’s what happens when communication is manual and scattered.

AI-powered tools like BuddyAI handle common customer questions instantly—like job status updates, payment receipts, and product info—so your staff can stay focused on sales, installations, or managing the showroom.

The result?Fewer interruptions, faster responses, and a better customer experience—without extra headcount.

Related reading: Introducing BuddyAI – The AI Assistant Built for Flooring

2. Give Your Sales Team Superpowers

Following up with every customer, remembering which quotes went cold, and staying on top of install timelines is a full-time job—unless your team has backup.

With the right AI, your sales staff gets real-time nudges:

• ‍“This quote hasn’t been approved after 4 days.”
• “Here’s a similar product that could be a good upsell.”
• “This customer hasn’t booked a cleaning since January.”

It’s like having a virtual assistant watching your pipeline and helping your team close more deals—without working longer hours.

Want to see how it works in a real store? Check out this video from The Knotting Company.

3. Make Smarter Decisions—Fast

If it takes 3 phone calls, 2 spreadsheets, and 45 minutes to figure out which installer has open capacity next week, you don’t have a staffing issue—you have a systems issue.

AI can answer those questions instantly.

Ask BuddyAI:

• ‍“What’s our top-selling product this month?”
• “How many rugs were cleaned last week?”
• “Which installers are free next Thursday?”

The answers are pulled from your own data, in plain language, so you can act fast—without digging through reports or waiting on someone else.

And because Service Buddy integrates with your inventory, quoting, and scheduling tools, it’s all synced in one place.

You Don’t Need to Be a Tech Expert

You don’t need to learn code. You don’t need to hire a data analyst. And you definitely don’t need another complicated tool your team won’t use.

We built BuddyAI specifically for flooring and rug businesses. Whether you’re a retailer working with luxury brands like Stanton Carpet or high-end lines from Couristan, this platform helps your store run smoother and smarter.

It's already helping companies like PRG Rugs, and Magarian Rug reduce missed follow-ups, speed up quote approvals, and streamline their day-to-day.

Ready to See It in Action?

If you’re curious how AI can fit into your business—without disrupting your team or your process—book a quick demo.

We’ll show you exactly how BuddyAI works and how it’s helping flooring companies just like yours stay organized, save time, and grow—without burning out the team that got you here.

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