AI That Gets the Job Done: Meet BuddyAI, Built Into Service Buddy

BuddyAI is the first AI assistant built specifically for flooring and rug businesses. Automate quotes, surface insights, and save time—no setup required.

Tom Strachan
Tom Strachan
March 31, 2025
AI That Gets the Job Done: Meet BuddyAI, Built Into Service Buddy

The average flooring or rug business spends hours every week answering the same questions, chasing down quote approvals, updating clients, and tracking job progress. Most AI tools on the market don’t help—because they were built by tech people who’ve never been in a rug showroom, walked a job site, or cleaned a stair runner.

BuddyAI is different.

Launching this April, BuddyAI is built directly into Service Buddy, the platform already trusted by leading rug and flooring businesses. Unlike generic tools, it’s trained on your workflows—how your quotes are structured, how your inventory moves, how customers communicate, and what your team actually needs to know each day.

BuddyAI enhances how your team works. It answers questions instantly. Flags what’s slipping through the cracks. Handles busywork. And gives you time back.

This isn’t future hype. It’s built for real work, starting on day one.

AI That Speaks the Language of Your Business

BuddyAI isn’t some bolt-on chatbot pretending to understand your industry. It’s not guessing what you mean when you ask about last month’s sales or which rugs have been sitting too long. It’s been trained on real data from real businesses like yours—so it gets it.

BuddyAI can answer:

  • “What were sales last month?”
  • “What is our top selling service over the past 60 days?”
  • “What’s been in inventory over 120 days?”

Most AI tools don’t even know what a stair runner is. Ours does.

And more importantly—it understands context. When you ask about quotes, it knows the difference between draft, sent, approved, and expired. When you ask about jobs, it knows what's open, scheduled, completed, or overdue.

This kind of built-in intelligence isn’t just helpful—it’s critical. You’re not hiring AI to play with. You’re putting it to work.

Answers When You Need Them, Not Hours Later

You shouldn't have to chase down information or wait for someone to send you a report.

With BuddyAI, just ask.

“What’s our total job volume this week?”

“Who hasn’t paid their invoice yet?”

“How many quotes are still waiting for approval?”

BuddyAI gives you answers instantly—directly from your live Service Buddy data. No more flipping through spreadsheets, logging into systems, or calling the office.

It’s like having a sharp operations analyst who already knows your business, never takes lunch, and always has the data ready when you ask.

This kind of instant visibility gives owners and managers an edge. You can spot bottlenecks, track cash flow, and identify missed revenue—without interrupting your day or your team.

It Doesn’t Just Talk. It Does.

Most AI tools just respond. BuddyAI gets things done.

When it identifies an issue, it can take action. It can:

  • Create and assign new leads or jobs
  • Draft invoices and quotes
  • Flag issues before they snowball
  • Chase down unpaid balances

It’s not here to make suggestions you’ll forget to follow up on. It’s here to follow through.

You’ll stop asking:

  • “Did we follow up with that customer?”
  • “Did we send that invoice?”
  • “Did anyone mark this job complete?”

Because BuddyAI already did.

This isn’t a gimmick. It’s real automation designed around your actual workflow. And the time savings add up fast.

Fully Built Into Service Buddy

There’s no separate platform, no extra license, no new interface to learn. BuddyAI is part of Service Buddy. Same login. Same support. Same interface your team already knows.

That means:

  • No APIs or 3rd-party plug-ins
  • No IT overhead
  • No additional logins to manage

It just works—because it’s part of the system you already run your business on.

For admins, it’s like having a second brain. For owners, it’s a new level of visibility and control. For your team, it’s fewer manual steps and more time to focus on real work.

Coming This April

We’re officially releasing BuddyAI to all Service Buddy users in April.

There’s nothing extra to install, no new tools to manage, and no steep setup process. It’s built in, tested, and ready to deliver value from Day 1.

Whether you’re trying to reduce admin work, tighten up follow-through, or get better visibility into what’s happening in your business—BuddyAI is your new edge.

We didn’t build this for the tech scene. We built it for you.

Want Early Access?

Let us know and we’ll make sure your account is ready.

See Service Buddy in action with a live demo

Everything you need to run your flooring business, Service Buddy is your all-in-one management platform.

Schedule a Demo