Billing & Payments

Every Payment. Every Deposit. Always in Sync.

Stop jumping between terminals, QuickBooks, and spreadsheets. Service Buddy keeps every quote, invoice, and payment connected—so your team, your books, and your customers stay perfectly in sync.

Trusted by 100+ flooring stores

Built-In Payments That Drive Sales and Cash Flow

Quotes, invoices, and payments all live in one place — no plug-ins, no tab-switching, no manual entry.

With BuddyPay built into Service Buddy, every quote becomes a sale and every sale turns into cash — instantly.
Take deposits in-store, send payment links by text or email, or let customers pay from their phone by card, ACH, or Apple Pay.

Every transaction updates in real time, eliminating delays and keeping your team and books aligned automatically.
Fewer steps. Faster cash flow. Happier customers.

One Connected System for Sales, Payments & Support

When your sales, warehouse, and install teams work in one system, nothing slips through the cracks.
Payments tie directly to jobs, materials, and reports — so you always know what’s been sold, paid, and scheduled.

  • Owners see live revenue. 
  • Staff stay organized. 
  • Customers enjoy a friction-free experience

And when questions come up, you get real help from the Service Buddy team — people who know flooring inside out.

Everything and everyone stays in sync — that’s the real payoff.

Service Buddy UI

Modern Flooring CRM, Powered by AI

All your leads, jobs, customers and inventory in one system—no scattered notes or missed follow-ups. Quotes, updates, and payments happen automatically so your flooring store runs smarter.

BuddyAI: The Smartest Helper in Your Shop

Built for flooring and rug pros. No tech skills needed.

Answers Questions Fast
Ask anything—get instant help, 24/7. No support tickets.
Catches Mistakes
Stops errors before they happen on quotes and jobs.
Knows Your Customers
Pulls up quotes, notes, installs, cleanings—fast.
Built for Carpet & Flooring
Built for flooring businesses like yours.
Trusted, covered, and showcased by the flooring industry’s leading voices

How our customers are winning

Service Buddy can help you build a better business. See how our software has helped retailers like you!

The Knotting Company

“We run smoother, communicate better, and focus more on service—thanks to Service Buddy.”

- Noor

Parker Carpet

“We increased revenue and cut admin time 40%—Service Buddy gets how flooring works.”

Chris Gibson

Magarian Rug

“Great team, easy setup, and software that fits how we actually work.”

Nate Macneill

Dover Rug & Home

"I’ve seen Service Buddy transform how flooring businesses like Dover Rug operate and grow."

Hasan Jafri

Persian Rug Gallery

“Sales, cleaning, repairs—finally all in one place. Our team’s more organized than ever.”

Kathryn

Contempo

"Finally, Flooring Software That Works for You—Not Against You."

Brandon Bayer

The Knotting Company

“We run smoother, communicate better, and focus more on service—thanks to Service Buddy.”

Noor

Mal Elfman Flooring

“Built for flooring. Fewer tools. Smoother operations. That’s why we chose Service Buddy.”

Peter Richard
Everything Works Better When It’s Connected

Service Buddy integrates with your everyday tools so quotes, jobs, and payments stay aligned. Fewer clicks, fewer mistakes, and more time for what matters — running your flooring business.

Frequently Asked Questions

What is Service Buddy?

Service Buddy is an all-in-one operating system built for flooring, carpet and rug stores. It streamlines scheduling, quotes, payments, inventory, and client communication—so you can run faster and more profitably.

How is Service Buddy different from other software?

Unlike generic CRMs or older POS systems such as Broadlume, Cyncly, or QFloors, Service Buddy is built specifically for flooring retailers. It replaces spreadsheets, whiteboards, and outdated systems with one modern AI-powered platform designed for today’s flooring businesses.

Do I need to replace QuickBooks or my accounting system?

No. Service Buddy integrates directly with QuickBooks Online. Most of our customers use QuickBooks Online for accounting while running their daily operations inside Service Buddy.

What size business is Service Buddy designed for?

We serve independent flooring stores, multi-location flooring retailers, and everything in between. If you manage customers, quotes, jobs, or inventory, Service Buddy is built for you.

How long does onboarding take?

Onboarding takes about 3 hours of your team’s time spread across a week, and most businesses are fully live in 5 days or less. We handle the setup, training, and customization so you can stay focused on running your business.

Can I transfer my existing data into Service Buddy?

Yes. We help migrate customer data, products, and inventory from spreadsheets, QuickBooks Online, or other systems so you don’t have to start from scratch.

How does Service Buddy help me get paid faster?

Our built-in processor, BuddyPay, lets you store cards on file, accept Apple Pay, ACH, and credit cards, and send digital quotes and invoices with one-click approvals and payments.

Is Service Buddy mobile-friendly?

Yes. Service Buddy works seamlessly on desktop, tablet, and mobile—so your team can manage jobs, payments, and customer updates from anywhere.

How secure is Service Buddy?

We use bank-grade encryption, PCI-compliant payment processing, and secure cloud hosting to ensure your customer and business data are always protected.

What support is included?

You get direct access to our team for training, onboarding, and ongoing support. Because we’re family-owned, we treat every customer like a partner, not a ticket number.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Trusted by 100+ Flooring Stores

See Service Buddy in action with a live demo

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