3 Early Wins in Your First 60-Days with Service Buddy

Running a flooring business today means juggling quotes, inventory, client communication, and payments—all while trying to grow. Many still rely on outdated tools like Excel, QuickBooks, Broadlume, or QFloors, which were never built for modern flooring retailers. Service Buddy is purpose-built software for carpet stores and flooring retailers—helping you modernize operations and save time, fast.

If you're still running your flooring business with spreadsheets, sticky notes, or a POS from the 90s, you're not alone. Many successful flooring retailers and carpet stores are still battling inefficient systems every day. But the ones who switch to Service Buddy don’t just upgrade their software—they transform how they operate.

In the first 60 days, most new customers see major wins that directly impact their revenue, operations, and team morale. We’ve broken down the top three results flooring businesses achieve when they digitize with Service Buddy—based on real data, conversations, and onboarding experiences across dozens of stores.

1. Quotes Go Out Faster—and Get Approved Quicker

One of the biggest bottlenecks in flooring businesses is the quote process. If you're building estimates in Word, Excel, or a clunky legacy system, you're losing time—and likely losing jobs.

With Service Buddy’s Quote Builder, quotes are:

• Created in under 4 minutes
• Sent by text or email with one click
• Approved, Digitally Signed and paid online instantly

Why it matters: Customers and designers expect quick, professional responses. When your quote looks outdated or requires them to print, sign, scan, or call you back—you're creating friction. That friction delays approvals and gives your competitor time to close the job first.

“We used to lose jobs waiting on approvals. Now we send quotes while the customer’s still in the showroom.”

— Cori, Magarian Rug

Real-World Example: Jon from Parker Carpet told us that before Service Buddy, quotes were sent via email with PDF attachments. Many sat in inboxes for days. Now, their quotes are mobile-optimized, customers can approve with a single tap, and payments are collected faster than ever.

2. You Replace Chaos with Clarity—Operations Finally Sync Up

If your current system involves:

• A whiteboard in the office
• Texts between sales and installers
• Files saved on Dropbox and desktops
• Inventory tracked in separate Excel sheets

...you’re working harder than you need to.

Service Buddy’s all-in-one flooring business software brings it all together:

• A shared job calendar that updates in real time
• Centralized client profiles with quote/job/invoice history
• Image and document storage per job
• Live inventory tracking (by location, vendor, and shelf)

Why it matters:Disjointed systems cause missed pickups, scheduling conflicts, wrong materials ordered, and frustrated customers. Your team wastes time looking for information instead of serving clients. When everything lives in one place—accessible on any device—your business runs smoother.

Real-World Example:Noor from The Knotting Company went from tracking installs in Google Calendar and managing orders on a whiteboard to using a unified Service Buddy dashboard. Within a week, his team had visibility on every quote, job status, and inventory item across the store and warehouse.

3. You Collect More Payments—With Less Chasing

No one likes chasing down unpaid invoices. Yet it’s common when you’re relying on phone calls, paper bills, or separate payment apps.

With Service Buddy’s built-in payments:

• Invoices include online payment links
• Payments accepted via ACH, credit card, or in-store
• Automated reminders reduce overdue balances

Why it matters:Better cash flow = more peace of mind. When customers can pay in two clicks, you stop leaving money on the table.

Real-World Example: One of our flooring retail customers told us they saw unpaid invoices drop significantly after switching to Service Buddy. “We used to send out paper bills and hope people mailed checks. Now, they get a reminder text with a payment link—and it's paid by dinner.”

Before vs. After: What Changes in 60 Days

Quote Turnaround Time

• Before: 2 days

• After: Under 15 minutes

Missed Jobs Due to Miscommunication

• Before: Common

• After: Rare

Unpaid Invoices

• Before: ~20%

• After: Less than 5%

Time Spent Scheduling

• Before: 4 hours per week

• After: 30 minutes per week

These aren’t just software features. They’re outcomes flooring business owners care about.

The Bigger Picture: These Wins Compound

These wins don’t exist in isolation. A quote approved quickly leads to a scheduled job, which then syncs to your calendar, pulls inventory, and closes with an invoice—all in the same system.

You’re not just improving one task—you’re building momentum across the business. Team members are more accountable. Customers are happier. Owners get their time back.

This is the difference between software that checks a box and software that drives the business forward.

Frequently Asked Questions

What types of flooring businesses use Service Buddy?

Service Buddy is designed for flooring retailers, carpet showrooms, and installation companies looking to modernize operations.

How long does it take to implement Service Buddy?

Most flooring businesses are fully up and running in under 7 days with dedicated onboarding and support.

Does Service Buddy replace QuickBooks or integrate with it?

We integrate with QuickBooks Online and allow businesses to manage quotes, jobs, and payments in one system—reducing the need to toggle between apps.

Final Thought

If you’re still debating whether to make the switch, here’s the simplest question: What would your business look like if quotes, scheduling, inventory, and payments were no longer problems?

You don’t need to overhaul everything overnight. Most flooring retailers using Service Buddy are fully live in under a week with minimal training required.

See it in action. Book a demo or check out our features to explore how flooring companies like yours are modernizing operations.

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