Service Buddy Product Update: New Features for Flooring & Rug Retailers

See what’s new in Service Buddy — purpose-built software for flooring and rug retailers, with enhanced margins, inventory control, and payments.

Service Buddy Product Update: New Features for Flooring & Rug Retailers

Product Update: Built for Modern Flooring & Rug Showrooms

Flooring and rug retailers don’t operate like generic retail stores.

You manage custom quotes, service work, complex inventory, vendor coordination, and margin-sensitive pricing — all at once.

Our latest product updates are designed around one goal:

Give showroom operators more control with less friction.

🚀 Recently Released

Faster Record Sharing

Instantly copy a direct link to any Quote, Job, Invoice, or Purchase Order and share it via email, text, or messaging apps.

Getting someone to the exact record now takes seconds.

In-Person Invoice Signatures

Collect customer signatures directly on invoices inside Service Buddy — in the showroom or on-site.

No additional tools. Seamlessly built into your workflow.

Advanced Margin & Pricing Controls

You can now:

  • Manually adjust margin
  • Automatically calculate unit price
  • View precise line-level profitability after discounts

Greater pricing flexibility with clearer margin insight.

Enhanced QuickBooks Integration

We’ve further optimized the QuickBooks sync to provide more structured line item behavior across systems.

The result: improved organization, stronger accounting alignment, and greater flexibility for custom work.

Dynamic Purchase Order Previews

Purchase Order previews now update dynamically based on your selected pricing view — ensuring clarity before sending to vendors.

Customizable Column Views

Users can personalize the primary columns shown in:

  • Quotes
  • Jobs
  • Invoices
  • Inventory

Each role can tailor their workspace for faster navigation and better focus.

Expanded Inventory Status & Visibility

Inventory management now includes expanded status controls and improved visibility into items connected to pending quotes.

This provides stronger lifecycle management — from initial quote to final sale.

🔜 Rolling Out Next

Create Similar Job / Invoice

Duplicate existing records in one click — ideal for repeat clients and multi-phase projects.

Multiple Vendor Contacts

Store multiple contacts under a single vendor record and centralize communication.

Multi-Invoice Payment Processing

Process one payment across multiple open invoices in a single transaction — streamlining checkout and simplifying reconciliation.

Built for Showroom Operations — Not Generic Retail

Every enhancement reflects real-world flooring workflows:

  • Custom quoting
  • Service coordination
  • Vendor communication
  • Inventory protection
  • Margin visibility
  • Simplified payments

Service Buddy continues to evolve alongside the industry — as a purpose-built operating system for flooring and rug retailers.

We ship continuously based on feedback from operators running real showrooms.

If there’s something that would make your workflow stronger, we want to hear it.

Want to learn more? Book your demo today 👉 Book a Demo

See Service Buddy in action with a live demo

Everything you need to run your flooring business, Service Buddy is your all-in-one management platform.

Schedule a Demo