AI Push to Talk Is Live on Service Buddy

Three updates just went live in Service Buddy — all built to take the busywork out of running your carpet and rug showroom. Here's what's new.

Push to talk: just say it, and let AI clean it up

What if your showroom software could actually listen to you? Now it can. Push to talk your internal job notes, notify your team, and keep everything organized in one system — and let Service Buddy AI clean it up for you. No more typing up notes between customers or losing details before they make it into the system. You talk, Service Buddy writes it up. It's live now.

Custom email notifications are great — now you can text them, too

The same notifications you already send by email can now go out as a text. Every message is stored neatly in two places — on the order and in the client's profile — so nothing gets lost and your whole team stays in the loop. Whether it's a status update, a scheduling confirmation, or a heads-up that a piece has arrived, your customer gets it the way they're most likely to see it.

Writing up an order and forget the product SKU? Now search the way you think

Can't recall a product name? Just enter the vendor and any custom field — color, size, location, and more — right on a quote, job, or invoice. Service Buddy auto-pulls the matches so you can select the right product or service in seconds. Enter your carpet or rug vendor, "ivory," and "9x12," and the right piece surfaces instantly. No more digging through catalogs or guessing at SKUs mid-quote.

See it in Service Buddy — the AI-native operating platform built for flooring, carpet, and rug retailers.