Software Comparison
Broadlume Slowing You Down? See Why Flooring Pros Choose Service Buddy
The Secret Weapon of Top Flooring Businesses
Why Flooring Companies Are Replacing Broadlume with Service Buddy
Service Buddy
- Modern Software for Flooring Companies | Run Sales, Jobs, and Payments in One Platform
- Digital signed quote approval, online payment, automated follow-ups.
- Modern CRM: Full customer history—past jobs, invoices, payments, images and more.
- Track all invenotry with photos, QR Code Labels in real-time
- Full visibility from signed quote to completion—pickup, delivery, install, and payment.
- Custom texts, emails, and automated follow-ups—organized and tracked in one place.
- Fast support by phone, text, video, or email—from experts who know flooring.
- Live in under a week—with hands-on onboarding from our CEO
- Ask BuddyAI for reports, job status, customer lookups.
Broadlume
- Broadlume is a bundle of legacy software companies—now owned by Cyncly—not originally built for today’s modern flooring businesses.
- Website-focused, with core operations split across disconnected systems.
- Quotes often require offline approval or clunky workarounds.
- Outdated, not cloud based, and clunky to use
- Limited job tracking with no modern customer communication
- No built-in AI or automation.
- Long setup time and significant training needed
- Mostly email support with slow response times.
