Modern Flooring CRM, Powered by AI
All your leads, jobs, customers and inventory in one system—no scattered notes or missed follow-ups. Quotes, updates, and payments happen automatically so your flooring store runs smarter.
BuddyAI: The Smartest Helper in Your Shop
Built for flooring and rug pros. No tech skills needed.
Simple software for quotes, jobs, and payments—built for flooring stores.
Service Buddy replaces spreadsheets and outdated systems with one connected platform. Schedule installs, track inventory, send quotes, and get paid — faster and with less chaos.
How our customers are winning
Service Buddy can help you build a better business. See how our software has helped retailers like you!
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Parker Carpet
“We increased revenue and cut admin time 40%—Service Buddy gets how flooring works.”
Magarian Rug
“Great team, easy setup, and software that fits how we actually work.”
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Dover Rug & Home
"I’ve seen Service Buddy transform how flooring businesses like Dover Rug operate and grow."
Persian Rug Gallery
“Sales, cleaning, repairs—finally all in one place. Our team’s more organized than ever.”
Contempo Floors
"Finally, Flooring Software That Works for You—Not Against You."
The Knotting Company
“We run smoother, communicate better, and focus more on service—thanks to Service Buddy.”
Mal Elfman Flooring
“Built for flooring. Fewer tools. Smoother operations. That’s why we chose Service Buddy.”
The Platform Flooring Businesses Depend On Daily
“We were using QuickBooks and Excel for everything—quotes, inventory, client info. It was chaos.”
— Noor, Owner of The Knotting Company
• No real-time inventory tracking
• Missed payments and unpaid invoices
40+ Hours Saved Per Month with Service Buddy
"Service Buddy helps us do that more efficiently—without compromising the service we’re known for."
— Hasan Jafri
- Digital quote creation with e-sign and payment links
- Smart scheduling for trials, installations, and delivery crews
- Job tracking with QR-coded work orders
Service Buddy integrates with your everyday tools so quotes, jobs, and payments stay aligned. Fewer clicks, fewer mistakes, and more time for what matters — running your flooring business.
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Frequently Asked Questions
What is Service Buddy?
Service Buddy is an all-in-one operating system built for flooring, carpet and rug stores. It streamlines scheduling, quotes, payments, inventory, and client communication—so you can run faster and more profitably.
How is Service Buddy different from other software?
Unlike generic CRMs or older POS systems such as Broadlume, Cyncly, or QFloors, Service Buddy is built specifically for flooring retailers. It replaces spreadsheets, whiteboards, and outdated systems with one modern AI-powered platform designed for today’s flooring businesses.
Do I need to replace QuickBooks or my accounting system?
No. Service Buddy integrates directly with QuickBooks Online. Most of our customers use QuickBooks Online for accounting while running their daily operations inside Service Buddy.
What size business is Service Buddy designed for?
We serve independent flooring stores, multi-location flooring retailers, and everything in between. If you manage customers, quotes, jobs, or inventory, Service Buddy is built for you.
How long does onboarding take?
Onboarding takes about 3 hours of your team’s time spread across a week, and most businesses are fully live in 5 days or less. We handle the setup, training, and customization so you can stay focused on running your business.
Can I transfer my existing data into Service Buddy?
Yes. We help migrate customer data, products, and inventory from spreadsheets, QuickBooks Online, or other systems so you don’t have to start from scratch.
How does Service Buddy help me get paid faster?
Our built-in processor, BuddyPay, lets you store cards on file, accept Apple Pay, ACH, and credit cards, and send digital quotes and invoices with one-click approvals and payments.
Is Service Buddy mobile-friendly?
Yes. Service Buddy works seamlessly on desktop, tablet, and mobile—so your team can manage jobs, payments, and customer updates from anywhere.
How secure is Service Buddy?
We use bank-grade encryption, PCI-compliant payment processing, and secure cloud hosting to ensure your customer and business data are always protected.
What support is included?
You get direct access to our team for training, onboarding, and ongoing support. Because we’re family-owned, we treat every customer like a partner, not a ticket number.
Running a flooring store comes with questions.
We can clear them up quick — reach out.
Book a live demo
